Congratulations to University Medical Center of El Paso for becoming the first hospital in Texas to complete the new maternal verification survey, which was conducted earlier this fall with Texas Perinatal Services. We recently sat down with UMC El Paso Director of Women’s Services Gloria V. Delgado, MSN, RNC-OB, to get her insights into their maternal survey experience.
Read about their experience in this best practice case study.
“Your physician surveyor was a great mentor and shared a lot of knowledge with our team.”
“Incredibly helpful with any questions or concerns we had prior to the survey and always responded in a timely manner to any requests/clarifications we asked for.”
“The neonatal physician surveyor made us feel very comfortable during the survey and was very patient."
“Our nurse surveyor was very knowledgeable and comforting.”
“Great communication.”
“Great feedback to aid us in a direction to take in improving our overall program. Great learning opportunity. Recognized our hard work.”
“The nurse surveyor was energetic, shared her experiences and was friendly.”
“The neonatal physician surveyor was very helpful and gave us ideas to build our
quality improvement program.”
“Your team did a great job with the survey and was very knowledgeable.”
(512) 524-2892
3400 Enfield Rd, Austin, TX 78703
Email: info@tetaf.org
Phone: (512) 524-2892
Fax: (512) 366-7240
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